About Carissa
Welcome! As a Service Advisor, I strive to go that extra mile with customers, ensuring they’re kept comfortable and informed throughout the process. Also, I love working with such a great team of colleagues, people I can truly count on! Originally from Brighton, Michigan, I graduated from Brighton High School and the Brighton Institute of Cosmetology. I’m newly engaged and share my home with two kitties named Izzy and Maui, my babies! When I’m not helping customers in the dealership, I like doing hair because it makes people feel confident inside and out. Whether you’re coming in for routine maintenance or more complex repairs, we’re here to help!
Customer rating
4.8 / 5 based on 111 ratings (52 written reviews)
Recent reviews
Friendly and accommodating
— Janet T. ,
Carissa was very knowledgeable and helpful with questions I had about the maintenance of my SUV. She also gave me great info about new cars.
— Margaret V. ,
Friendly service and car was ready when promised.
— Cathleen T. ,
The car and service are great. In fact, my wife will be due for a new vehicle in the next couple years, and we’ve agreed we’ll probably be coming here for another Mazda
— Jeffrey K. ,
Very transparent
— Jeffreyjosue M. ,
Repair completed quickly - Carissa was very professional and helpful!!
— Sandra N. ,
Carissa and Team give me the confidence that my car is taken care of at Brighton Mazda, I cannot imagine going any other place for care of my car. ThankYou.
— Marie B. ,
I had an appointment for service. It started on time and also completed within the amount of time estimated. Carissa, was very helpful and kind
— Annette J. ,
Friendly and caring. Gave me $10 off for running late
— Catherine S. ,
Everyone is friendly and quick. Clean all around. Showroom is great with 5 MX-5 inside! I actually look forward to coming an hour away to get service. You all did great and it's very much appreciated! See you in April...
— Ryan T. ,