# Serra Mazda Brighton - Detailed Adviser Profiles > Organization: Serra Mazda Brighton > Team Site: https://serramazdabrighton.adviserly.com > Dealership Homepage: https://www.serramazdabrighton.com Companion to [llms.txt](https://serramazdabrighton.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Bobby Fletcher - Profile: [https://serramazdabrighton.adviserly.com/bobby-fletcher/reviews](https://serramazdabrighton.adviserly.com/bobby-fletcher/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (239 ratings, 167 reviews) - Lifetime vehicles sold: 643 - Recent vehicles sold: 24 - Sales specialties: CX-30, CX-90, CX5, CX50, MAZDA 3 Hi I’m Bobby – Vehicle Sales Consultant at Serra Honda Mazda Brighton! I’m here to make your car-buying experience as easy and enjoyable as possible. At Serra Honda Mazda Brighton, I take pride in offering honest advice, clear communication, and a no-pressure approach so you can feel confident every step of the way. Whether you’re shopping for your very first car or looking for an upgrade, I’m committed to helping you find the right fit for your needs and budget. Let’s get you on the road in something you’ll love! Recent reviews: - 2026-03-26 | 5.0/5 | Lea B. — Great experience, zero pressure. He came right out as soon as we were out of the car and kept me informed of each step. He was very patient while I contacted a lien holder on an 18yr old car title and while I was on home with my insurance company. I would definitely go back to him in the future and can't recommend him enough. - 2026-04-04 | 5.0/5 | Keith F. — Bobby was low pressure, but with quick responses and great knowledge which is extremely helpful in buying, leasing or financing a vehicle. He made the car buying experience flawless and pleasant even to the point that we bought another Mazda through him within a week. Outstanding job! Nicely done Serra Mazda for hiring him. - 2026-05-08 | 5.0/5 | Peter T. — Excellent. Very relaxed, non-pressure, highly respectful. He clearly enjoys his work and absorbs details on many vehicles past, present and future. Bobby has been well trained in selling and knows the legal stuff as well. Best dealer salesperson we’ve ever dealt with! Recommended without any reservation. ### Brendan Freeman - Profile: [https://serramazdabrighton.adviserly.com/brendan-freeman/reviews](https://serramazdabrighton.adviserly.com/brendan-freeman/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (269 ratings, 193 reviews) - Lifetime vehicles sold: 1151 - Recent vehicles sold: 37 - Sales specialties: CIVIC, CRV, HRV, ODYSSEY, PILOT Hello and welcome! As a Sales Specialist, I’m thrilled to be part of a dedicated team working hard to create great experiences for our valued customers. Whether you’ve just started shopping for your new car or are ready to make a deal, we’re here to help. Originally from Grand Blanc, Michigan, I’m a twin with a brother named Easton! I’m a graduate of Grand Blanc High School who roots hard for the Detroit Lions. When you’re ready to take that next step toward a new car, I look forward to meeting you. Recent reviews: - 2026-04-01 | 5.0/5 | Stephen S. — My leasing experience was excellent from start to finish. Brendan was pleasant, efficient, and genuinely helpful throughout the process. He took the time to answer all my questions clearly, made sure I understood my options, and kept everything moving smoothly without any pressure. The entire experience felt straightforward and stress-free, and I left confident in my decision. I would definitely recommend working with him to anyone considering leasing a vehicle. - 2026-04-07 | 5.0/5 | Kevin J. — Very nice experience. Answered all my questions. He continually followed up as I was looking at options. Everything was transparent on the purchase side. He offered some dealer add ons but was not pushing you to buy one way or the other. The purchase was seamless. Thank you again. - 2026-05-06 | 5.0/5 | David G. — Brendan made the buying process super easy and fast. No pressure sales, always quickly responded to emails/texts and also offered the best price. I’d absolutely recommend him for your purchase. ### Britney Cunningham - Profile: [https://serramazdabrighton.adviserly.com/britney-roll/reviews](https://serramazdabrighton.adviserly.com/britney-roll/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (135 ratings, 99 reviews) - Lifetime vehicles sold: 488 - Recent vehicles sold: 11 - Sales specialties: CX-30, CX-90, CX5, CX50, MAZDA 3 Joining the auto world in 2021 has brought many opportunities, from learning more about vehicles and their latest trends to meeting the most incredible people. My passion for cars allows me to provide the best experience to my guests, ensuring they have all the information and suggestions they need to make an intelligent purchasing decision. Art journaling, reading, playing video games, and anything about Harry Potter are always on my schedule when I have free time. However, spending time with my family and friends, especially my husband and our dog, comes first. Being friendly, honest, and compassionate is what I’m known for. My customers can count on me to provide the best assistance so they can find the vehicle that suits their needs! Recent reviews: - 2026-04-28 | 5.0/5 | Holly W. — She was amazing! Very patient with me and my questions. Very knowledgeable, thorough and friendly. Truly appreciate that she wasn't pushy or flippant. If there were any sign of that, I would have went elsewhere. I drove an hour to Serra Brighton because their prices were better than the other Mazda dealerships in Michigan. Britney was the best salesperson I've had over the years! - 2026-04-19 | 5.0/5 | Brian S. — This was the second Mazda that i worked with Britney for purchase, and both experiences positive. Britney is an overachiever whom made certain the experience was smooth and positive. I look forward to working with her in my future Mazda purchases. Thank you Britney for your kindness and positive support with my Mazda purchases. - 2026-04-06 | 5.0/5 | Joann S. — Brittany was not available at the time we came in. She made sure we had an associate to help us. She was great with communication and with follow up. Bobby, who helped us that day, was very nice and informative. Thank you to everyone who made our buying experience smooth and productive. ### Dominic Aldridge - Profile: [https://serramazdabrighton.adviserly.com/dominic-aldridge/reviews](https://serramazdabrighton.adviserly.com/dominic-aldridge/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (70 ratings, 46 reviews) - Lifetime vehicles sold: 159 - Recent vehicles sold: 22 - Sales specialties: CX-30, CX-90, CX5, CX50, MAZDA 3 - Call: 810-306-2637 Hi, I'm a Vehicle Sales Consultant at Serra Honda Mazda Brighton. I'm originally from Grand Blanc and went to both Grand Blanc and Davison High Schools. I've traveled to several places, including Florida, Mexico, and the Bahamas, so I've got a pretty broad perspective. I played baseball growing up and still enjoy collecting baseball cards. I've always been passionate about cars, and I'm excited to help people find the right vehicle for their needs. I'm dedicated to assisting others, regardless of the circumstances. Recent reviews: - 2026-04-27 | 5.0/5 | John B. — We worked with Dominic throughout the whole car buying process. He was very personable, professional, and patient as we were undecided on what vehicle we wanted. Ultimately, we chose the CX 50 Hybrid. I have a high service expectation from the customer experience perspective and Dominic definitely delivered. We were VERY happy with the pricing as well. Ask for Dominic and you won't be disappointed. We'll done Mazda Brighton. We love our new ride. - 2026-04-14 | 5.0/5 | Benjamin P. — Dominic was very professional, warm, conversational, and not pushy. I only ended up using Serra Brighton because they were the only dealership in the state with the exact car I was looking for, but I would recommend Dominic to friends after working with him. - 2026-04-14 | 5.0/5 | Fiona S. — Purchasing my new vehicle with Dominic was a great experience from start to finish. He was very knowledgeable, helpful and accommodating, and easy to talk to. I would definitely recommend purchasing a vehicle from Dominic! ### Greg Filby - Profile: [https://serramazdabrighton.adviserly.com/greg-filby/reviews](https://serramazdabrighton.adviserly.com/greg-filby/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 5.0 stars (20 ratings, 15 reviews) - Lifetime vehicles sold: 70 - Recent vehicles sold: 22 - Sales specialties: CX-30, CX-70, CX5, CX50, MAZDA 3 I'm a Vehicle Sales Consultant here at Serra Honda Mazda Brighton, and I'm based out of New Hudson, Michigan. I love helping people find the right vehicle to move them into the next phase of their life. I pride myself on being relatable, honest, and easy to talk to – making sure you're comfortable throughout the process. Outside of work, I train Brazilian Jiu-Jitsu and currently hold a purple belt. In the summer, you can usually find me camping or out on the disc golf course. My fiancée keeps me grounded, and I always bring that same down-to-earth energy and straight-to-the-point approach to helping my customers. Recent reviews: - 2026-03-23 | 5.0/5 | Jennifer H. — Greg did an outstanding job! From start to finish he was kind and patient. He explained everything in detail, from including vehicle features, warranty, and financing. He made buying a vehicle an stress-free experience. - 2026-02-10 | 5.0/5 | Emma G. — He was very helpful and gauged his approach to us because we aren’t too receptive to salespeople. He was not pushy and he was very responsive to communication. - 2026-02-13 | 5.0/5 | Alyssa L. — Greg was great! Friendly, to the point, accommodating, and helped me pick out the perfect Mazda. Thanks! ### Justice Tolbert - Profile: [https://serramazdabrighton.adviserly.com/justice-tolbert/reviews](https://serramazdabrighton.adviserly.com/justice-tolbert/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (205 ratings, 142 reviews) - Lifetime vehicles sold: 646 - Recent vehicles sold: 21 - Sales specialties: CX-30, CX-90, CX5, CX50, MAZDA 3 When you’re ready to find your next car, please stop by Serra Honda Mazda Brighton and ask for Justice Tolbert! Customers enjoy working with me because of my caring nature, friendliness, and commitment to high-quality service. I also bring a strong passion for vehicles into the dealership daily. In my younger days, I played football and basketball, but now, video games and hanging out with family and friends are activities I take up in my free time. However, I’m still a football superfan! I am here to ensure that when you leave our dealership, you are satisfied with the entire purchasing process, especially your customer experience! Recent reviews: - 2026-04-01 | 5.0/5 | Ketesa A. — My experience with Justice was top tier. I typically do not like the car buying process because it can be overwhelming, time consuming, and uncomfortable because many salespeople are overbearing. This was not my experience with Justice. He made the process seamless and wanted me to have exactly what I wanted rather than something that would just make sure he got a sale. - 2026-03-24 | 5.0/5 | Paul M. — I had a question and he happened to be there to answer it. I didn’t even know he was a salesman. I was there for service. Well, we got to talking.I had been considering an upgrade.Justice is not only a good salesman,he made everything painless,He’s just an all around nice guy. Justice got me great trade in price and made sure I was happy. I was. - 2026-03-03 | 5.0/5 | Douglas R. — Justice took the time to make sure we were satisfied with our purchase, and before we left, he walked us through the features we needed to understand. We didn’t have an opportunity to see the car prior to going to the dealership, and Justice made sure that vehicle was the one we wanted. ### Noah Edwards - Profile: [https://serramazdabrighton.adviserly.com/noah-edwards/reviews](https://serramazdabrighton.adviserly.com/noah-edwards/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (15 ratings, 10 reviews) - Lifetime vehicles sold: 100 - Recent vehicles sold: 19 - Sales specialties: CIVIC, CIVIC HATCHBACK, CRV, EQUINOX, RIDGLN I'm a sales Consultant with eight years in the game, originally from Twinsburg, Ohio. I'm a Notre Dame grad. I'd say I'm a competitive and persistent person, traits I picked up from football and wrestling. I enjoy building relationships and I'm dedicated to helping people find the right vehicle. Recent reviews: - 2025-11-20 | 5.0/5 | Christy W. — Noah was awesome! I was looking for an older car for a good price that I could afford. He went above and beyond to get what I wanted and needed. He was extremely kind & helpful. He always gave me updates on my car while it was being cleaned and detailed. I would definitely purchase from him again. Serra Honda is an exceptional dealership. Great customer service, very clean dealership. Great staff all the way around. I would 100% recommend Noah and Serra Honda for your next vehicle. - 2025-11-29 | 5.0/5 | Devon K. — Noah was great, answered all my questions. Sought answers if he was unsure or wanted to verify so I had the best information to make my decision. Helpful and supportive, really appriciated not feeling rushed or like I was asking too much. - 2026-03-27 | 5.0/5 | Shanda A. — He was friendly, personable and easy to work with, I would refer a friend or family member to him if they were in the market for a car. ### Samuel Hamaker - Profile: [https://serramazdabrighton.adviserly.com/samuel-hamaker/reviews](https://serramazdabrighton.adviserly.com/samuel-hamaker/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.8 stars (57 ratings, 42 reviews) - Lifetime vehicles sold: 283 - Recent vehicles sold: 20 - Sales specialties: CIVIC, CRV, HRV, ODYSSEY, PILOT - Call: 810-423-3918 Hello, I’m Sam Hamaker, a dedicated alum of Michigan State University, holding a degree in advertising. With a fervent enthusiasm for customer service, I bring a blend of academic expertise and practical passion to the field. Originally hailing from the Grand Blanc area, I graduated from Grand Blanc High School in 2019, instilling in me a strong sense of community and dedication to excellence. As a lifelong aficionado of Detroit sports, particularly the esteemed Detroit Lions, I’ve cultivated a profound connection to the team and its endeavors. Notably, I had the privilege of attending both home playoff games during the 23-24 season, further fueling my fervor for sportsmanship and commitment to excellence. Recent reviews: - 2026-01-17 | 5.0/5 | Steven S. — We had an outstanding experience working with Sam. From the moment we walked in, he was warm, friendly, and genuinely interested in helping my wife and I find the right car rather than pushing us toward something we didn’t want. His knowledge was impressive- he answered every question clearly and confidently, and he made the entire process feel easy and stress-free. What I appreciate most was the low-pressure approach. I never felt rushed or persuaded; instead, he gave us space and information we needed to make the best decision for ourselves . It’s rare to find someone in sales who combines professionalism, expertise, and such a relaxed, customer-first attitude. I highly recommend working with him if you’re looking for a smooth, enjoyable car-buying experience. - 2026-01-07 | 5.0/5 | David H. — I had a great experience working with my salesperson Samuel Hamaker. He was very knowledgeable, took the time to go over everything thoroughly, and made sure I was comfortable with all the features of the car. He even helped me set up Apple CarPlay and walked me through the system settings. The whole process was smooth and stress-free. Highly recommend working with him! - 2026-01-20 | 5.0/5 | Jeffrey S. — Samuel was perfect. Cool, calm, and collected, and just a really nice, professional guy. He helped me upgrade the tires on a CPO without hassle, and props to Serra for pricing things properly. Fair. No surprises. Really great experience and worth the drive to Brighton from Rochester Hills. Thanks, Samuel and team! ### Thomas Restifo - Profile: [https://serramazdabrighton.adviserly.com/thomas-restifo/reviews](https://serramazdabrighton.adviserly.com/thomas-restifo/reviews) - Department: Sales (Sales) - Title: Vehicle Sales Consultant - Rating: 4.9 stars (78 ratings, 56 reviews) - Lifetime vehicles sold: 274 - Recent vehicles sold: 17 - Sales specialties: CX-30, CX-90, CX5, CX50, MAZDA 3 Welcome to the Serra Mazda Brighton website! I hope you’ve enjoyed your time on the site, and I look forward to meeting you in person soon. You can rely on me for an upbeat, informative, and easygoing purchasing process. I learn more about my guests to find the vehicle that suits them best, and that’s what I’ll do from the moment we meet. My ultimate goal is to see you drive off in a car, truck, or SUV you love! Outside work, I like relaxing and being around family and friends. Traveling is one of my favorite pastimes, having been to 48 states and enjoying the different atmospheres, trends, and cultures. Everyone knows me for my easygoing attitude and fun demeanor. If I can assist someone, I’m always there to do it! Recent reviews: - 2026-03-27 | 5.0/5 | Jeremy M. — My overall experience with Tom as my sales consultant was outstanding. He was knowledgeable, efficient, and friendly, but what I appreciated most of all was what he wasn't. Tom wasn't pushy or overbearing. I was able to make my decision at my pace and Tom was available to answer any questions I had during the process. Tom will be the sales consultant I request in the future and I will recommend him to anyone looking to purchase / lease a vehicle from Serra Mazda of Brighton. - 2026-03-29 | 5.0/5 | Stacey H. — I appreciated the time Tom took to go over the features in the car before we took a test drive. I have never had a salesperson for ANY of the vehicles I have ever purchased in life, take the time to do that. It was a nice touch and with all the technology in today’s vehicles, there were no surprises when we took to the road. I would consider giving him a bonus :) - 2026-04-12 | 5.0/5 | Naomi A. — As soon as I made my request for a new vehicle, Tom was dedicated to providing all that I needed for a 100% satisfaction experience, which he achieved successfully. He gave all the information we needed on time, made sure the service was quick and complete. Thank you ### Carissa Darrow - Profile: [https://serramazdabrighton.adviserly.com/carissa-darrow/reviews](https://serramazdabrighton.adviserly.com/carissa-darrow/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (111 ratings, 52 reviews) - Lifetime vehicles serviced: 5790 - Recent vehicles serviced: 154 Welcome! As a Service Advisor, I strive to go that extra mile with customers, ensuring they’re kept comfortable and informed throughout the process. Also, I love working with such a great team of colleagues, people I can truly count on! Originally from Brighton, Michigan, I graduated from Brighton High School and the Brighton Institute of Cosmetology. I’m newly engaged and share my home with two kitties named Izzy and Maui, my babies! When I’m not helping customers in the dealership, I like doing hair because it makes people feel confident inside and out. Whether you’re coming in for routine maintenance or more complex repairs, we’re here to help! Recent reviews: - 2024-09-14 | 5.0/5 | Julie W. — Carissa was wonderful!! She immediately took care of me as soon as I pulled my car into the service area. With this having been my 1st service appt. for my CX-50, I didn't know what to expect but Carissa made me feel totally at home and took care of everything. Thanks so much Carissa!! - 2024-09-18 | 5.0/5 | Ryan T. — Everyone is friendly and quick. Clean all around. Showroom is great with 5 MX-5 inside! I actually look forward to coming an hour away to get service. You all did great and it's very much appreciated! See you in April... - 2024-09-25 | 5.0/5 | Jeffrey K. — The car and service are great. In fact, my wife will be due for a new vehicle in the next couple years, and we’ve agreed we’ll probably be coming here for another Mazda ### Nick Smith - Profile: [https://serramazdabrighton.adviserly.com/nick-smith/reviews](https://serramazdabrighton.adviserly.com/nick-smith/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.6 stars (4 ratings, 2 reviews) - Lifetime vehicles serviced: 1408 - Recent vehicles serviced: 233 I'm a Service Advisor at Serra Honda Mazda Brighton, bringing over three years of experience to the role. Before joining the team, I spent three years as a mechanic at a Dodge dealership, focusing on brakes and general maintenance, and earning two ASE certifications. My background gives me a deeper understanding of car mechanics, which I enjoy sharing to help customers. I'm passionate about learning, especially about the Mazda brand, and I'm a quick learner. I'm also a Linden High School graduate who enjoys discussing classic cars. Recent reviews: - 2025-08-19 | 5.0/5 | Debra J. — Prompt service. Kindness upon arrival. Pre- Visit communication was excelllent. Waiting area clean. - 2025-08-14 | 3.5/5 | Donell M. — Overall good. Just don't like the up sell on services. ### Tristen Chambless - Profile: [https://serramazdabrighton.adviserly.com/tristen-chambless/reviews](https://serramazdabrighton.adviserly.com/tristen-chambless/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (147 ratings, 80 reviews) - Lifetime vehicles serviced: 7304 - Recent vehicles serviced: 201 Tristen Chambless here, a Service Advisor ready to solve your automotive needs while providing an exceptional customer experience! I joined this incredible industry in April 2013. I look forward to more years in the auto world, learning more about car services I can share with customers, colleagues, and community members. So please don’t hesitate to reach out to me with any questions. I am always here to assist, going above and beyond to ensure you have the knowledge and fun service you deserve! Recent reviews: - 2024-09-25 | 5.0/5 | Thomas S. — As always Tristen and the whole of the service department performed well above average. I was in and out of department in excellent time a quick turnaround on my birthday.. The reason I would shop again for a Mazda because of the service department and excellent performance and abilities, I always feel safer after they work on the car. They go over the whole car and perform the maintenance it was scheduled for. I say they take pride in their work and we the customers are better for it. - 2024-10-01 | 5.0/5 | John C. — Tristen has been assisting me in obtaining service for my Mazda vehicles for years. He is friendly, efficient and knowledgeable. His efforts on my behalf have been consistently excellent. - 2024-10-01 | 5.0/5 | Marliesa B. — Tristen is friendly, professional, provides clear communication. I hope I get to work with him again. ### Brett Paulson - Profile: [https://serramazdabrighton.adviserly.com/brett-paulson](https://serramazdabrighton.adviserly.com/brett-paulson) - Department: Plus (Management) - Title: Mazda Sales Manager - Lifetime vehicles sold: 22 - Recent vehicles sold: 3 - Sales specialties: ACCORD 2/3 DR, CX-30, CX5, CX50, MAZDA 3 Hello and welcome! I'm Brett Paulson, the Sales Manager at Serra Mazda Brighton. With more than 20 years in the automotive field, I uphold one essential principle: the customer comes FIRST! My team and I are committed to ensuring that every transaction is seamless, satisfying, and customized to meet your needs. Whether you're searching for a new or pre-owned vehicle, or require maintenance for your current car, we are here to assist you. Our experienced team is eager to help you discover the ideal car that fits your lifestyle and budget. From the moment you enter our showroom, you will be treated like family. We take pride in offering a transparent and hassle-free buying experience, making sure you feel confident and well-informed throughout the process. Our numerous positive reviews and loyal clients reflect our dedication. We have established a reputation for excellence that we work hard to maintain every day. Thank you for considering Serra Mazda Brighton and know that I am here to help in ANY way I can. Your satisfaction is MY upmost priority and I look forward to working with you! ### Chris Thompson - Profile: [https://serramazdabrighton.adviserly.com/chris-thompson](https://serramazdabrighton.adviserly.com/chris-thompson) - Department: Plus (Management) - Title: Parts Manager Hi, I’m Chris Thompson, Parts Manager at Serra Brighton! Whether you're upgrading, repairing, or customizing your ride, I’m here to make sure you get the right parts with top-notch service. My team and I are passionate about keeping your vehicle running at its best, and we’re always ready to help. Have questions? Stop by or reach out; we've got you covered! ### Debbie Poole - Profile: [https://serramazdabrighton.adviserly.com/debbie-poole](https://serramazdabrighton.adviserly.com/debbie-poole) - Department: Plus (Operations) - Title: Human Resources Admin Greetings, As a seasoned Human Resources Administrator with over two decades of experience and a heart rooted in Pinckney, I'm thrilled to share a glimpse into my journey. Since 1999, I've dedicated myself to fostering a cohesive and supportive work environment while maintaining impeccable records and compliance. My passion for teamwork extends beyond my workplace to the sidelines of Michigan's beloved sports teams: the Detroit Tigers, Lions, Red Wings, and Wolverines. Game days are filled with thunderous cheers echoing from my home. To unwind, I embrace the tranquility of the Lakelands Trail in Pinckney, finding solace and renewal amid nature. My character is defined by integrity, empathy, and a relentless pursuit of excellence. Currently, I'm proud to serve as the Human Resources Administrator at Serra Honda Mazda Brighton, where I strive to cultivate a workplace that empowers employees and reflects the company's core values. I'm eager to connect with like-minded professionals who share my passion for fostering positive and productive work environments. Let's embark on this journey together, where collaboration and growth take center stage. ### Glory Hampton - Profile: [https://serramazdabrighton.adviserly.com/glory-hampton](https://serramazdabrighton.adviserly.com/glory-hampton) - Department: Plus (Operations) - Title: Accounting Clerk Hey there! I'm your Serra Brighton Accounting Clerk from Howell, MI. I'm a graduate of Cleary University and currently continuing my education through Bellevue University. In my free time I became a certified financial coach, as I am passionate about the world of finance! I love being part of the Serra team and truly enjoy working with such a supportive group. Working behind the scenes allows me to focus on keeping things running smoothly so our customers enjoy a seamless experience from start to finish. ### Jade Stone - Profile: [https://serramazdabrighton.adviserly.com/jade-stone](https://serramazdabrighton.adviserly.com/jade-stone) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 1855 - Recent vehicles serviced: 27 Welcome! As a dedicated Service Advisor, I’m thrilled to be part of the team here working hard to help customers keep their cars in good shape. I love the Mazda brand and believe in the product. Through honesty, a positive attitude, and 15+ years of automotive experience, I continue to build long-standing relationships with customers while working for a growing company. Originally from Highland, MI, I enjoy hiking and going to concerts in my free time. I’m also known to spoil my fur baby named Chewy! ### Jason Freeman - Profile: [https://serramazdabrighton.adviserly.com/jason-freeman](https://serramazdabrighton.adviserly.com/jason-freeman) - Department: Plus (Management) - Title: Dealer Partner Born and raised in Michigan. Husband and father of 7 boys and 1 girl. Proud to represent the Serra Organization for the last 20+ years. Alumni of Northwood University. I enjoy playing farmer before and after work with ducks, goats, mini-cow, mini-horse, draft horse, alpaca's, and can't forget the security goose. Very proud of our Brighton Team's commitment to provide world class service to all our customers. ### Jocelyn Abbott - Profile: [https://serramazdabrighton.adviserly.com/jocelyn-abbott](https://serramazdabrighton.adviserly.com/jocelyn-abbott) - Department: Plus (Operations) - Title: Accounts Payable Clerk Hi, I'm an Accounts Payable Clerk at Serra Honda Mazda Brighton. I'm passionate about helping others, especially youth with special needs. I volunteer with a program that uses horses for therapeutic purposes, and it's incredibly rewarding work. My dog, Luna, a Border Collie, is my best friend. I'm known for being compassionate and reliable, and I bring that same dedication to my work. ### Judy Sprader - Profile: [https://serramazdabrighton.adviserly.com/judy-sprader](https://serramazdabrighton.adviserly.com/judy-sprader) - Department: Plus (Management) - Title: Honda Sales Manager Welcome! As a Honda Sales Manager, I love leading a team dedicated to helping customers get into cars they love. I bring more than 30 years of automotive industry experience to my role along with a passion for great service. Whether you’ve just started shopping or know exactly what you’re looking for, we make the entire process easy and fun. Originally from Midland, Michigan, I’m a graduate of Midland High School and the Northwood Institute. My husband is a realtor, and my daughter is a sales associate with Serra Automotive group! We love vacationing in Florida! When you’re ready to take that next step toward a new car, we look forward to meeting you! ### Kameron Webster - Profile: [https://serramazdabrighton.adviserly.com/kameron-webster](https://serramazdabrighton.adviserly.com/kameron-webster) - Department: Plus (Management) - Title: Pre-Owned Inventory Manager Welcome! As our dealership’s Pre-Owned Inventory Manager, I enjoy helping our customers get into great cars that perfectly fit their lifestyles and budgets. Known for my smile and friendly personality, I’ve always loved cars, so this work is a natural fit for me. Originally from the Flint and Grand Blanc areas, I graduated from Grand Blanc High School. Working in the automotive industry in some way since I was 16 years old has allowed me to learn so much, something I’m very proud of. When it comes to sports, I root for the Dallas Cowboys! ### Kim Wilson - Profile: [https://serramazdabrighton.adviserly.com/kim-wilson](https://serramazdabrighton.adviserly.com/kim-wilson) - Department: Plus (Management) - Title: Controller Welcome! I'm proud to be part of the team working behind the scenes to create great car-buying experiences for our customers. I've been in this industry for more than 40 years and while so much has changed, the right way to treat customers remains the same. I'm originally from Michigan where I graduated from Churchill High School in Livonia. I have two amazing daughters who also work at auto dealerships. When I'm not working, I enjoy knitting, crocheting, and baking. I can often be found tending to my two saltwater aquariums and listening to country music. My favorite family activities include game nights and camping. ### Louis Basom - Profile: [https://serramazdabrighton.adviserly.com/louis-basom](https://serramazdabrighton.adviserly.com/louis-basom) - Department: Plus (Serra Superior Collision Center) - Title: Parts Manager As a Parts Manager with Serra Superior Collision, I’m a reliable and hardworking individual known for my meticulous attention to detail. Growing up in Milan, Michigan, I attended Milan High School and have a deep affinity for Michigan Football. My family, including my beloved wife Hayley and our son Breyden, is my everything. Outside of work, I enjoy hiking, visiting amusement parks, and attending Michigan games. I am passionate about ensuring that the parts we receive are accurate and undamaged. Discussing cars and sports brings me immense joy and enriches my interactions with customers. Currently employed at Serra Superior Collision, I strive to provide exceptional service by understanding our customers' needs and exceeding their expectations. I am eager to contribute to the success of the body shop and make a positive impact on our community. ### Megan Liggett - Profile: [https://serramazdabrighton.adviserly.com/megan-liggett](https://serramazdabrighton.adviserly.com/megan-liggett) - Department: Plus (Management) - Title: Customer Experience Manager Thank you for stopping by the Serra Honda Brighton website; our dealership offers high-quality vehicles, exceptional automotive services, and top-notch customer assistance! I'm Megan Liggett, a VIP Guest Concierge with seven years of auto experience. I'm here to ensure you get the help you deserve and the answers you need! I grew up in Burton, Michigan, and attended Atherton High School and Baker College. My skills include strong communication, excellent problem-solving, dependability, and great coordination. When I'm not working hard, I love being around my family, especially my daughter. She is the sweetest, funniest, and most fearless little girl - my world! I enjoy fishing, fantasy football, and making arts and crafts with my daughter. During social discussions, topics I like include football, UFC, mom life, and anything about my favorite team, the Detroit Lions! I am passionate about guiding our customers through their car-buying journey and ensuring they have an excellent experience with us from start to finish! I'm a great listener and dependable; I take the time to understand each customer's unique situation to accommodate their wants and needs! ### Neno Jones - Profile: [https://serramazdabrighton.adviserly.com/neno-jones](https://serramazdabrighton.adviserly.com/neno-jones) - Department: Plus (Finance) - Title: Finance Manager As a highly driven Finance Manager with 10 years of experience, I am passionate about helping others achieve their financial goals. With a strong attention to detail and a personable demeanor, I strive to create a positive and collaborative work environment. Outside of work, I cherish my time with my beloved four-year-old boy and two-year-old girl. I am also an avid Detroit Lions fan and enjoy discussing sports and current events. My passions extend to Jamaica, where I have had the opportunity to travel and experience its rich culture. At Serra Honda Mazda Brighton, I have consistently exceeded expectations by providing exceptional customer service and implementing innovative financial solutions. My commitment to helping others extends beyond the workplace, where I volunteer my time to support local charities and mentor aspiring professionals. I am eager to continue leveraging my skills and experience to make a meaningful impact in the lives of others. I am confident that my unwavering dedication to excellence and my passion for helping others will enable me to excel in this role and beyond. ### Pam Taggart - Profile: [https://serramazdabrighton.adviserly.com/pam-taggart](https://serramazdabrighton.adviserly.com/pam-taggart) - Department: Plus (Operations) - Title: Front Desk Receptionist Hi, I'm Pam, a Front Desk Receptionist at Serra Brighton. I love working with people and have a passion for automobiles, which makes my role here so rewarding. Providing friendly, helpful service and making sure everyone feels welcome is what I do best! Outside of work, I enjoy practicing yoga, decorating my home, and keeping up with current events. I'm also a big fan of the Detroit Lions and Tigers! Most importantly, I’m a proud mom to my two wonderful children, Lauren and Ryan. Whether it’s celebrating special occasions, chatting about the weather, or finding the perfect décor, I love connecting with others. Looking forward to welcoming you to Serra Brighton! ### Rich Chambless - Profile: [https://serramazdabrighton.adviserly.com/rich-chambless](https://serramazdabrighton.adviserly.com/rich-chambless) - Department: Plus (Management) - Title: Fixed Operations Director - Lifetime vehicles serviced: 451 - Recent vehicles serviced: 14 Hello and welcome! I love the car business, the people we serve, and all the great colleagues on my team. As a Fixed Operations Director, I welcome new opportunities to keep customer cars running smoothly and safely. I’m both Honda and Mazda Master Certified with more than 30 years of experience in this industry, 21 with this dealership alone. I’ve built my career running service centers, parts departments, and body shops. But my greatest skill is taking an upset customer and turning them into a lifetime HAPPY customer. Originally from St. Charles MO, I graduated from Francis Howell North High School. My wife and I are proud parents to four children. I root for the Pittsburgh Steelers and enjoy bass fishing in my free time. We look forward to providing you with the service you deserve! ### Sara Byrne - Profile: [https://serramazdabrighton.adviserly.com/sara-byrne](https://serramazdabrighton.adviserly.com/sara-byrne) - Department: Plus (Operations) - Title: Marketing Communications Coordinator As a Marketing Communications Coordinator, I get to blend my love for writing with my passion for connecting with people. Born and raised in Swartz Creek, Michigan (Go Dragons!), I’m a proud graduate of Swartz Creek High School and Madonna University, where I earned my Bachelor of Arts. I spent nearly 10 years in the news industry; reporting and anchoring! I’m also a mom to a ten-year-old son, Finnegan! We now call Linden home! When I’m not at work for Serra Honda Mazda Brighton, you can find me on the golf course; it's a lifelong hobby and a way for me to unwind. I love being a native of Michigan with all its automotive history! My rescue dog, "Zinny", is a certified therapy dog, and we enjoy visiting assisted living homes. ### Stephanie Chandler - Profile: [https://serramazdabrighton.adviserly.com/stephanie-chandler](https://serramazdabrighton.adviserly.com/stephanie-chandler) - Department: Plus (Operations) - Title: Title Clerk / Receivables Welcome! As one of our dealership’s office administrators, I’m part of a great team working behind the scenes to ensure great experiences for our clients. I bring more than 20 years of automotive industry experience to my role here along with genuine enthusiasm for delivering great service. Originally from Brighton, MI, I graduated from Brighton High School in 2000. My husband, Matt, and I have been married since 2016 but have known each other a lot longer than that from the car community. Cars are a shared interest in our family! He is also in the automotive industry, where he tests catalyst systems for emissions testing. Our six-year-old son is also obsessed with cars, especially hypercars and supercars, and wants to be an F1 race car driver when he grows up. In our free time, we like working on cars, watching baseball in the garage, and taking long road trips in our fun summer car. We also love beach vacations around the west side of Michigan and going to baseball games—Go Tigers! ### Tyler Weed - Profile: [https://serramazdabrighton.adviserly.com/tyler-weed](https://serramazdabrighton.adviserly.com/tyler-weed) - Department: Plus (Finance) - Title: Finance Manager Greetings! I'm Tyler Weed, a Finance Manager at Serra Honda Brighton and Serra Mazda Brighton. I understand that dealing with the financial side of buying a vehicle can be daunting, which is why my aim is to simplify this process and alleviate any stress. My role is to help you comprehend all the available offers and options, ensuring you feel at ease and free from pressure during this important phase. Your satisfaction is my highest priority, and I'm committed to providing you with the information and support necessary for making informed choices. Thank you for considering Serra Honda Brighton and Serra Mazda Brighton. I'm excited to assist you and make sure your experience with us is truly rewarding. ### Vickie Porter - Profile: [https://serramazdabrighton.adviserly.com/vickie-breger](https://serramazdabrighton.adviserly.com/vickie-breger) - Department: Plus (Operations) - Title: Office Manager Since March 2002, working in this friendly environment, surrounded by the most amazing team members, has been an incredible opportunity. I’m grateful to have colleagues who are kind and always willing to help one another. Painting and sketching are activities I enjoy in my free time, along with being an avid reader. US history and World History are my favorite topics. The best days of mine are spent creating new memories with my husband, children, and grandchildren; family is everything to me! ### Wesley Miller-Smith - Profile: [https://serramazdabrighton.adviserly.com/wesley-miller-smith](https://serramazdabrighton.adviserly.com/wesley-miller-smith) - Department: Plus (Management) - Title: Senior Marketing Director Being service-driven with an entrepreneurial heart is the beginning of my story. Growing up on a farm in rural Southwest Missouri instilled in me the drive to work hard while living in service of my morals and values daily. A first-generation college student, I am a proud alum of Northwest Missouri State, where I earned degrees in broadcasting and advertising. Years later, I can proudly say that I'm still fully utilizing my education while being a team player and helping wherever I can to make a difference. They say once you're in automotive, you never leave. For me, this couldn't be more true. I have been in the industry for 15+ years, starting on the automotive vendor side, working with executive managers and decision-makers, and eventually transitioning to the dealership side, where roles are reversed. As the Sr. Director of Marketing, my goal is to provide our valued customers and potential customers with the best possible experience when researching their next vehicle or seeking service and maintenance. The feedback and reviews from our customers are invaluable; they help me to improve the experience for the next person who walks through the door. I am honored and proud to work for the Serra Automotive Organization and to be part of this amazing Brighton Dealership Team.